GDPR

When do we store your information?

If you contact us via phone or our website and we consider the contact information to be relevant, we will retain it. This is based on legitimate interest. In addition, we naturally store information if you are or have been a customer with us, within a reasonable period of time.

General GDPR Information

As of May 25, 2018, Transtronic AB complies with the European General Data Protection Regulation EU 2016/679 (GDPR). This regulation replaces previous Swedish legislation: the Personal Data Act (PuL 1998:204).

We aim to provide our customers with the best possible service, while also complying with the requirements of the GDPR and other applicable laws. Below you will find information about which personal data Transtronic AB processes, how we protect that data, and your rights under the GDPR.

Transtronic AB processes personal data in various ways. The list below outlines the legal basis we rely on under the GDPR for each type of processing:

1. We process personal data in order to contact you as an existing customer.
2. To contact you regarding our services, we use address details obtained via the contact form on our website. This processing is based on legitimate interest.

Basic Principles for the Handling of Personal Data:

1. We comply with the regulation and ensure that your rights are upheld. We can also demonstrate our compliance.
2. Your data is protected by confidentiality and internal rules for the employees who handle it.
3. We do not contact individuals under the age of 16 without parental or guardian consent.
4. Personal data we process is never shared for purposes other than those we have specified and informed you about.
5. We do not store more information than necessary or for longer than needed. All data is deleted routinely once it is no longer in use.
6. All processing of personal data is documented, including the purpose and scope.
7. Only employees who need access to your personal data to perform their duties are granted access.
8. If personal data is accidentally disclosed, destroyed, or altered, both the affected individuals and the Data Protection Authority are notified with a description of the incident and the actions taken to resolve it.

If your personal data is stored in our records, you have the right to the following:

1. To receive clear information from us, for example when you give consent for the processing of personal data.
2. To request a record showing what data we process about you. This record, which is free of charge, can be provided verbally, electronically, or in paper form. We will respond within 30 days.
3. If it turns out that the information we hold about you is incorrect or incomplete, we will correct it.
4. You may also request that we stop a specific type of processing, such as sending you mailings. However, this may not always be possible if other interests take precedence.
5. Please contact us if you have any questions. We hope to resolve all your concerns. If you require further information, you may contact the Data Protection Authority.

Cookies

When you visit transtronic.se, cookies are used to enhance functionality, improve the user experience, gather statistics, and in some cases, support marketing efforts.

A cookie is a small text file stored in your browser. Cookies help us recognize your device, remember settings, and analyze how the website is used. We use both first-party cookies (for essential functions) and third-party cookies (e.g., from Google Analytics).

Consent and Settings

During your first visit, you can choose whether to consent to the use of cookies beyond those that are technically necessary. You can change your consent at any time by clearing cookies in your browser or adjusting your preferences in the cookie banner (if active).

If you prefer not to allow cookies, you can block them via your browser settings. Please note that some website features may not function as intended if cookies are disabled. See the respective browser help pages:

– Google Chrome
– Mozilla Firefox
– Safari
– Microsoft Edge

Cookies We Use

Essential Cookies
These cookies are necessary for the website to function properly—for example, saving your cookie preferences. They cannot be disabled.

Analytics Cookies (Google Analytics)
We use analytics tools such as Google Analytics to collect anonymous statistics about how visitors use the website. This information helps us understand user behavior and improve content and functionality. Data collected is anonymized before processing.

If you wish to block tracking via Google Analytics, you can install a browser add-on:
https://tools.google.com/dlpage/gaoptout

Marketing Cookies
We do not currently use any external cookies for personalized marketing. However, we reserve the right to do so in the future—for example, from Google Ads or Meta. If such cookies are implemented, they will be clearly listed here.

Storage and Data Protection

Most cookies are stored for a limited period, typically between 1 day and 2 years. No personal data is stored directly in cookies. All data handling complies with the GDPR.

More Information

For more information about cookies and applicable legislation, visit:
Swedish Post and Telecom Authority – Cookies FAQ